Hello and welcome to the latest PSG newsletter. Hopefully everyone enjoyed the particularly good summer that we experienced this year.
We have seen significant staffing changes in the past few months with staff leaving/arriving. Whilst we have lost experienced members of the team, the new recruits are settling in well and working hard to learn our processes and procedures to enable us to continue a high quality service.
We encourage feedback, whether it be positive or negative so that we can continue to improve. We pride ourselves in obtaining glowing testimonials and rest assured we do not rest on our laurels.
Our team ethos is as strong as ever and I remain a very keen advocate of teamwork and this has been significantly identified recently through our organised charitable and social events. We also held our very first team away day which you can read about below.
Should you have any queries as we approach the winter then myself or any one of the team will be on hand to advise and support you 24/7.
Steve Carpenter